wheelchair user accompanied by staff

Special needs

flights

Our support is always available

contact form
contact

Barrier-free travel

Information for passengers with reduced mobility

Assistance for passengers with special needs

Parking spaces for disabled passengers
Dedicated parking spaces are available in front of the terminal.


Assistance for passengers with special needs
An all-inclusive parking service is offered to passengers with special needs. Should you be travelling alone you may leave your car on the terminal forecourt and proceed to the information desk in the terminal. Our staff will assist with unloading your luggage, check-in and will park your car. On your return please again notify the information desk and they will arrange to have your car collected and your luggage loaded.

Basic information

All our check-in counters, security checks and waiting rooms are on the lowest level of the airport. In case you want to enter the second floor, we offer an elevator right in the center of the terminal.

We would like to make your stay as comfortable as possible. You can find all the information you need on our website.

 

 

Special assistance, which can't be provided by our staff:

  • Assistance in the restroom
  • Assistance for medication intake
  • Administering medication or supervision of medication intake

Free special assistance services

  • An all-inclusive parking service is offered to passengers with special needs
  • Support at check-in
  • Support with baggage transportation
  • Accompaniment for passport control and customs
  • Transportation to seat in the aircraft and after arrival in Paderborn

 

Registration prior to flight

The passengers with special needs should mention this during booking or 48 hours prior to departure to the airline or the travel agency.


Accompaniment for single travelers at airport

As long as you have mentioned the need of support during booking, the airline will forward all the information to the airport staff. The airport offers wheelchairs and wheelchair accessible vehicles.

Assistance for passengers with special needs

Parking spaces

Dedicated parking spaces are available in front of the terminal (maximum parking time 24h). If you want to park your car for a longer period of time, we advice you to contact our assistance for parking.

 

Taxi- and transfer enterprises

We also offer a comfortable shuttle-service which takes you from your home to the airport and backwards.The vehicles stop right in front of the terminal.

 

 

Arrival at the airport for passengers with special needs

If you don't have a car, you can use the shuttle service. It will take you right from your home to the airport and back home.

 

Parking space

Dedicated parking spaces are available in front of the terminal. 


Parking service for single travelers with special needs

An all-inclusive parking service is offered to passengers with special needs. Should you be travelling alone you may leave your car on the terminal forecourt and proceed to the information desk in the terminal. Our staff will assist with unloading your luggage, check-in and will park your car. On your return please again notify the information desk and they will arrange to have your car collected and your luggage loaded.

Reduced prices: 2,- Euro per day (1,- Euro from day 15)

 

Arrival by bus

Busconnections

Arrival by bus

Between the main station in Paderborn and the airport terminal you can use the Schnellbuslinie S60 and the bus 460 of the BBH BahnBus Hochstift GmbH. The night express NE 16 is available on weekends and holidays. You can find more information on the website of BBH www.bbh-paderborn.de


For more information please call the service center: 01805-99 66 33

Bus S60

Bus S90

Bus SK5

Service-Point

You can book the staff from the airport to support you at the airport before travel. Moreover there is the opportunity to use the service-points at our airport to contact our staff.

 

Hints for travel preparation

Please contact your travel agency or your airline in case you have any questions concerning planning your trip. There you will receive all the information you need. We recommend to notice the following:

 

  • Please contact your doctor before you go on the trip. The doctor will let you know about all particularities and risks and recommend methods.
  • Ask your airline if you are in need of an accompaniment.
  • Contact your travel agency to talk about your special needs to receive all the support you need at departure, during the flight and at arrival.
  • Check if you need any medical certificates.
  • We advice to contact the airline one day prior to departure to check if all conditions are considered.

We want to make you travel as comfortable as possible. In case you have any recommendations, please let us know.

Quality standards PRM download

You can find the brochure "quality standards PRM according to regulation EG Nr. 1107/2006, Art. 9" here:

Quality standards PRM


First aid

In case you need any help, please contact our information or our airport staff.

Tel: +49 (0) 2955 77-0

The local firefighter department is responsible for medical care at the airport: Tel. 112


You might also be interested in these pages:

Check-In

To check-in you need your flight ticket or booking number and your passport. Here you can find all the information about check-in times and late night check-in.

Access to the airport

Paderborn-Lippstadt Airport is located very close to the country´s main road network. With just a stone's throw away from the motorways A33 and A 44 you will find excellent road links making access easy and very convenient.